Podcast: Politics and Healthcare 2008 Podcast Editor In this 20-minute podcast, Owen Dahl, MBA, FACHE, CHBC, author of Think Business! Medical Practice Qualtity, Efficiency, Profits discusses the current issues facing our representatives in Washington including -- his best guess on the 10.5% Medicare issue, the difference between national health insurance and single payer insurance, who are the key players to watch in Washington, the changes in DC that will have an impact on private practices, and how physicians and adminstrators can keep in touch with their representatives and how they can get involved on a local level.
Podcast: Lean Healthcare in the Medical Practice Podcast Editor Donna Weinstock of Office Management Solution discusses, in this 20-minute interview, the popularity of lean healthcare, provides detail on the "7 wastes" and describes the criteria for determining if a process or system in a medical practice needs to be streamlined. What can medical practices learn from TPS - Toyota Production Systems? Donna Weinstock will tell you...and she will also describe steps on how a medical practice can become a "Lean" provider.
Podcast: Those Maddening Phones - Are They Wasting Your Time? Podcast Editor Judy Capko, Author of the Best-Seller Secrets of the Best-Run Practices and her newest book (publishing March 1, 2008) Take Back Time: Bringing Time Management to Medicine, discusses in this 20-minute podcast why medical practices have such trouble with phone demand and she provides concrete tips and solutions to help the problem. Judy covers how to audit your inbound calls, getting to the root of the "system" vs. the "staffing" problem, how to train staff for good telephone skills, and why a common complaint from patients is the insensitivity of staff members on the phone. Judy's new book can be found here - http://shopmpm.com/Take_Back_Time_Management_Medicine.asp
Tags:
Medical Practice Management,
Physician Income,
Continue Reading | Wed, 05 Mar 2008 | Comments (0) | Permanent Link
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0:20:50
4.77mb
General Practice Management
Podcast: The Action Formula: The Shortest Distance Between What You Have and What You Want Podcast Editor In this 20-minute podcast interview, Wendy Lipton-Dibner, author and speaker, describes the evolution of The Action Formula: The Shortest Distance Between What You Have and What You Want and how the strategy (and her book) is being implemented in medical and dental practices. Is it a book for business or a self-help book? It's both! And Wendy explains how this can be.
As one of the reviewers of the book wrote, "Move over, Tom Peters and Ken Blanchard," and Wendy discusses what the reviewer meant. Lastly, Wendy describes WHAT the Action Formula is and why it has such wide appeal to both healthcare and corporate communities.
Podcast: Real Time Claim Adjudication Podcast Editor Implementing Real Time Claim Adjudication may be a smart move for many medical practices. In this 20-minute podcast, Doral Davis-Jacobsen, Manager, Physician Services Consulting Unit Dixon Hughes, PLLC, defines the term, how the process of real time adjudication effects accounts receivable workflow, the challenges in implementing the program, keys to success in incorporating the process into the practice workflow, and the impressive impact on the financial performance of the practice.
Tags:
Medical Reimbursement,
Medical Practice Finance,
Medical Practice Management,
Continue Reading | Mon, 10 Dec 2007 | Comments (0) | Permanent Link
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0:23:46
5.45mb
General Practice Management,Financial Management
Podcast: Grow Your Practice from the Inside Out Podcast Editor Why is it that some practices have a flair for rapid growth? It is a combination of good financial planning and terrific customer service that drives referrals. In this 20-minute podcast, Judy Capko, author of the runaway best seller, Secrets of the Best-Run Practices discusses elements of how patients rate their doctors, the most common complaints patients have about their physicians, the importance of office aesthetics, the use of technology for patients to better "connect" with their doctors, and the use of mystery patients or mystery shoppers in the medical practice.
Tags:
Health Care,
Medical Practice Management,
Physician Income,
Continue Reading | Mon, 05 Nov 2007 | Comments (0) | Permanent Link
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0:26:27
6.06mb
General Practice Management
Podcast: Hot Issues for Hospitals – and What that Means for Physicians Podcast Editor Jennifer Bever, FACHE, the Director of Education for Sg2 discusses hot issues for hospitals and the impact of these issues on physician and physician practices. In this 20-minute podcast, Ms. Bever covers Medicare payment reductions and surgical services, pay-for-performance, projected physician workforce shortages, what makes physician-hospital partnerships successful, and very specific strategies on how physicians can work more effectively with hospitals. Jennifer Bever also discusses when and how physicians should "do it themselves."
Tags:
Health Care,
Medical Practice Management,
Physician Income,
Continue Reading | Tue, 09 Oct 2007 | Comments (0) | Permanent Link
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0:21:47
4.99mb
General Practice Management
Podcast: Stop the Medical Office Bickering Podcast Editor In this 20-minute podcast, Judy Capko, author of the runaway best seller, Secrets of the Best-Run Practices covers specific reasons why conflicts can emerge in a practice and how office bickering can impact productivity. She provides tips on how to approach the subject with staff and practical ideas on resolving the bickering. She also describes very proactive strategies physicians and office executives can use to reduce the potential conflicts.
Book available at www.mpmnetwork.com
Judy Capko - www.capko.com
Podcast: Working with Family - Does it Work? by Jennifer O'Brien Podcast Editor In this 20-minute podcast, consultant Jennifer O'Brien from Karen Zupko & Associates discusses working with family. We're seeing more and more of these types of working arrangements and Ms. O'Brien describes scenarios she has encountered, both successes and disasters. She discusses how to settle on a reasonable wage for a family member, impact of "pillow talk" between a physician and spouse employee, consideration of insurance (and other financial details) when more than one member of a family draws an income from the practice, and legal issues of having one member "report" to another family member.
Tags:
Health Care,
Medical Practice Management,
Physician Income,
Continue Reading | Wed, 19 Sep 2007 | Comments (0) | Permanent Link
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0:20:20
4.66mb
General Practice Management
Podcast: How Much Does it Cost You to See a Patient? Podcast Editor In this 20 minute podcast, Owen Dahl, MBA, FACHE, CHBC, author of Think Business! Medical Practice Quality, Efficiency, Profits, discusses how much it really costs a doctor (or a practice) to see a patient. No, the answer isn't what you charge for an office visit. A physician needs wise management of costs and an understanding of revenue enhancement to assure long term success for the practice. But how do you analyze costs in a practice? Mr. Dahl addresses fixed, variable, direct and indirect costs with practical examples of what costs you can control. You may think it is your office supplies – but analysis of your payroll may yield larger savings. Also hear his expert comments about patient satisfaction, your no-show rate, overtime costs, and what it means to the practice to see just one additional patient per day. http://www.thinkbusiness.md
Tags:
Medical Practice Finance,
Medical Practice Management,
Physician Income,
Continue Reading | Thu, 30 Aug 2007 | Comments (0) | Permanent Link
Podcast: Consumer Directed Healthcare Plans and Their Impact on the Community Based Medical Practice Podcast Editor Donald Good, President and CEO of Practice Management Partners, based in Baltimore, discusses Consumer Directed Healthcare Plans and Their Impact on the Community Based Medical Practice. In this 25-minute podcast, Don Good, the former President of HCIA, Inc., shares his insight on high deductible plans in the marketplace, an overview of the physician practice perspective of high deductible plans, and specifics on what practices can do today to start planning for this influx of insurance plans. He also describes how general consumer buying behaviors will start to have an impact on patients' behaviors with their doctors. http://www.pmptrs.com or (443) 933-4234
Tags:
Healthcare Policy,
Health Care,
Medical Practice Management,
Continue Reading | Thu, 09 Aug 2007 | Comments (0) | Permanent Link
